Shipping policy
Here is a professional and standard Shipping Policy template in English, tailored for an e-commerce store (Shopify, WooCommerce, etc.). You can copy and paste this directly into the editor:
SHIPPING POLICY
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy. Please take a moment to review them.
1. Order Processing Time
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All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped, along with a tracking number.
2. Domestic Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 5 – 8 business days | $5.95] (Free for orders over$[Insert Fee, e.g., 50.00])
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Express Shipping: 3 – 5 business days | $12.95]
> Note: Delivery times are estimates and start from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. International Shipping (Optional)
We offer international shipping to most countries worldwide.
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Standard International Shipping: 7 – 14 business days.
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Duties and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Our store is not responsible for these charges if they are applied; they are the responsibility of the customer.
4. How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within [Insert number, e.g., 10] days of receiving your shipping confirmation email, please contact us at support@mintees.store with your name and order number, and we will look into it for you.
5. Shipments to P.O. Boxes or APO/FPO Addresses
(Optional: We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses / We do not deliver to P.O. Boxes).
6. Damages & Lost Packages
Our store is not liable for any products damaged or lost during shipping if incorrect shipping information was provided. However, if your order arrives damaged or is lost by the carrier:
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Please save all packaging materials and damaged goods.
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Contact our support team immediately with your order number and photos/videos of the damaged item so we can arrange a replacement or refund.
7. Contact Us
If you have any further questions, please don't hesitate to contact us:
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Email: support@mintees.store
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Phone: 0402366818
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Address: 19 Yarrambat Rise, Upper Coomera QLD 4209